FAQ

How do I track my order?

• We do not issue tracking numbers unless requested or your order exceeds a reasonable delivery time frame. 

What are your delivery options?

• We currently do not allow local pick ups. All orders are processed through our website and mailed out. 

• Any orders placed on Weekends and holidays will be processed the next business day.

• Please allow 24-48 hours for us to process your order from the day we receive it.

• Please ensure that you enter your mailing information correct, use correct abbreviations, have spaces and unit numbers inserted properly 

• We will not be held responsible for incorrect information

• If you notice you have made a mistake with your shipping address please text (626) 235-4257 immediately to resolve the issue and update the order with the correct shipping address.

• If your package is returned non-deliverable we will issue store credit for the items minus the shipping cost.

• We will no be held responsible for lost orders in transit or any damages that may occur while in transit via USPS. 

Do you provide International delivery?

• International Shipping via USPS starting at $18.00

• USPS Standard First Class Shipping for International orders is 14-30 Business Day Delivery 

• All Sales are final on International Shipping 

What is your returns policy?

• No refunds sorry only Store credit or possible exchange if the item is still avialble. 

• We will gladly accept your order for an exchange within 7 days from the day you receive it.

• Returns will be given store credit of the item(s) purchased not including shipping. 

• Merchandise must have receipt, original tags, not be worn/torn/damaged or stained by makeup or deodorant. 

• Sale Items, Dresses, Accesories & Bodysuits are final sale. 

• You are only allowed to exchange once per order.Please make sure you ask questions if you are unsure of any size. 

• All sales are final on exchanges. 

• Customer is responsible for re-shipping fees to any exchange/return. 

• Store credit is Non-Transferable